Terms & Conditions
Last updated: 16 September 2026
About us
This website is operated by Indus Mercantiles, Kashmere Gate, Delhi, India. By using this website or placing an order, you agree to these terms.
Products and prices
All prices are in Indian Rupees. Prices marked 'GST inclusive' include GST; prices marked '+ GST' have GST added at checkout. Delivery charges are shown at checkout before you pay. We may correct pricing or listing errors and will contact you (and refund if needed) if an order is affected.
Business pricing
Trade prices are available only to business accounts verified by us. We may withdraw business pricing at any time.
Orders and payment
An order is confirmed only after successful payment through Razorpay. We may cancel an order if an item is unavailable, the delivery address is not serviceable, or we suspect fraud; in such cases the amount paid is refunded in full.
Delivery
Orders are shipped through Delhivery. Delivery timelines are estimates and may vary. See our Shipping Policy.
Returns and refunds
See our Cancellation & Refund Policy.
Product use
Auto parts must be fitted by a qualified mechanic. Please check part number and vehicle compatibility before ordering. We are not responsible for loss caused by incorrect fitment or use.
Liability
To the extent permitted by law, our liability for any order is limited to the amount paid for that order.
Governing law
These terms are governed by the laws of India. Courts at Delhi have exclusive jurisdiction.
Contact
Indus Mercantiles, Kashmere Gate, Delhi, India. Email: sales@indusmercantiles.com. Phone: +91 9318339162.